Shipping Policy

At The Tallow Spot, every order is carefully prepared and packaged with love from our small, family-owned business in North Fort Worth, Texas. Thank you for supporting our small business! 

Order Processing & Shipping

Please allow 3–5 business days for order processing before your order ships. During holidays, promotions, or periods of high order volume, processing may take a little longer.

To help protect our temperature-sensitive tallow products, we ship orders on Mondays and Tuesdays only. This helps reduce the risk of packages sitting on delivery trucks or in shipping facilities over the weekend, especially during warmer months.

If you place an order later in the week, it may not ship until the following Monday or Tuesday. Once your order ships, you'll receive tracking information so you can follow your package along the way.

We ship orders within the United States. Please remember that processing time is separate from carrier transit time, and delivery dates are estimates that may vary depending on the carrier, destination, weather, and other delays outside our control.

Important: Tallow & Warm Weather

Because our products are made with natural beef tallow, they are sensitive to temperature changes during shipping. Tallow can soften or melt when exposed to heat, particularly during warmer months.

We take care to package your order thoughtfully, but we cannot control temperatures or conditions once a package is in the carrier's possession.

If Your Tallow Arrives Melted, Don't Worry!

Melting is a natural characteristic of tallow and does not necessarily mean your product has gone bad.

If your product arrives melted or softened:

1. Place it in a cool area, such as the refrigerator, and allow it to return to room temperature and solidify. 

2. If your whipped tallow has lost its fluffy texture, you can transfer it to a suitable bowl and rewhip it with a hand mixer once it has cooled and solidified enough to handle.

3. Enjoy your product as usual.

Changes in texture are normal when tallow melts and solidifies. However, melting alone cannot confirm that a product is safe or that its quality has been unaffected in every circumstance.

How to Protect Your Order

To help protect your products during warm weather, we recommend:

• Monitoring your tracking information so you know when your package is delivered.

• Bringing your package indoors as soon as possible after delivery.

• Shipping to a workplace or another secure location if you won't be home.

• Avoiding prolonged exposure to direct sunlight or excessive heat.

We may adjust our shipping practices seasonally to help protect temperature-sensitive products.

Melted Products, Returns & Exchanges

Because our skincare products are temperature-sensitive, we cannot offer returns or exchanges solely because a product softens or melts during transit, provided the product and packaging arrive otherwise intact.

If your order arrives damaged, is incorrect, or does not arrive, please contact us so we can review the issue. Please include your order number and clear photos of the product and packaging when applicable.

Our goal is to help you have a positive experience with The Tallow Spot, and we appreciate the opportunity to address legitimate shipping concerns.

Shipping Costs & Delivery Estimates

Available shipping options, applicable charges, and estimated delivery times are displayed at checkout before you place your order. Actual delivery times depend on the shipping carrier and destination.

Thank you for choosing 

choosing The Tallow Spot and supporting our family-owned business. We truly appreciate you!